Contact us
We'd love to hear from you so, do say hello
Questions about a piece, a custom name order, or a gift that needs to arrive on time? Write to us below — a real person reads every message, and we usually reply within a day.
- Replies within 24 hours
- Handmade to order in 2–3 days
Email us
hello@peony.in
Best for detailed questions and gift orders.
Write a note+91 00000 00000
Quick questions and order updates.
@peony
New drops, colours and behind the beads.
Send us a message
A real person reads every one — usually back within a day.
Before you write
Quick answers
How long does an order take?
Every piece is strung to order, so allow 2–3 days for making, plus delivery.
Can I personalise a piece?
Yes — add a name on the product page and we'll string it for you. Personalised pieces are not returnable.
What if something arrives damaged?
Write to us with a photo within 7 days and we'll put it right.
Do you take wholesale orders?
We do. Choose “Gifting & wholesale” in the form above and tell us roughly what you need.